What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Issue on May 2nd. Our form ID=31396182322956No confirmation emails

    Asked by feldhouse on May 08, 2014 at 07:00 PM
    We had an issue with this for on May 2nd. Our form ID=31396182322956
    No confirmation emails were sent and the programmed recipients recieved nothing. Although, the Inbox has all 3 form responces created that day. 
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    JotForm Support Manager

    Answered by Jeanette on May 08, 2014 at 07:16 PM

    In that case, you can forward the email to the programmed recipients in a manual way, please goto the submission page. Find the submisison and at the toolbar, click on Reply (or Forward) to resend the messages that were missed that day.

     

    Please do let us know if the issue continues till today. We are right now investigating this issue