What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Changing a Condition Changes the Order of the Conditions

    Asked by Vdelmonaco on May 08, 2014 at 07:57 PM

    Hello JotForm Support,

    When we make changes to an existing (saved) condition and click Finish, the order of will often change. How can we prevent this from happening.

    Thank you,


    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on May 08, 2014 at 10:54 PM

    If you are looking for having conditions sorted in a certain order, please refer to this guide:

    How New "Conditions For" and "Order by" boxes work in conditional logics

    Do get back to us with more questions if any.

  • Profile Image

    Answered by Vdelmonaco on May 09, 2014 at 10:01 AM

    Hello Jeanette,

    Thank you but I have a technical problem...

    The conditions are sorted properly and the sorting order is set. However, when I make a change to a condition and click Finish, the window closes. However, the sorting order will change (not in the order saved as). When I re-open the conditions, a few conditions that were closer to the top are now at the bottom.

    Please help.

    Thank you,


  • Profile Image
    JotForm Founder

    Answered by aytekin on May 09, 2014 at 11:16 AM

    I have opened a ticket about this. One of our developers will look into it.