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How to make the customer email to appear when click on reply from my email account?Asked by CentralTexasWebDesign on May 09, 2014 at 02:59 PM
When i get a form and hit reply, the response goes back to firstname.lastname@example.org rather than the customer email, how can this issue be addressed as my my clients have encountered same issue
If you wish your form users email address to appear everytime you click Reply from your email account, make sure to setup your form email settings in the next way:
1. While editing your form in the builder go to Setup & Embed tab.
2. Then choose Email Alerts and select your Notifier.
3. After that, click on the Reply-to And Recipient Settings button.
Finally make sure to save your form and that's it.
Please inform us if you need further assistance with this query.