What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cancel my subscription

    Asked by Larry Betz on August 05, 2011 at 10:12 AM

    Please send me instructions as to how to cancel my oremium subscription to your service.

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    Answered by allanftd on August 05, 2011 at 10:32 AM

    Hi Larry,

    Our member database shows that you've already submitted your cancellation request for your JotForm account. You will no longer be billed for your JotForm account and your existing plan will be downgraded to the basic plan starting on 2011-08-21.

    Please let us know if you have any other questions or concerns.

    JOTFORM SUPPORT