What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't edit my products

    Asked by ReaganGuzman on May 09, 2014 at 05:51 PM

    I am not able to edit my products. The pencil is not showing up to edit prices, etc. What can I do?

    Page URL:

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    JotForm Support

    Answered by Welvin on May 09, 2014 at 08:19 PM


    I would advise to clear your browse cache and browser cookies for Jotform. Then login again into your account then edit the form.

    Alternatively, you can right click on the Payment Field and click "Payment Wizard" option:

    Hope that helps. Please update us here for the results.


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    Answered by ReaganGuzman on May 11, 2014 at 03:51 PM
    Do you have an option yet to cut off registration at a certain number
    according to seats purchased, not just registrations?