- RichardAsked on May 09, 2014 at 09:27 PM
I received an email today that
"You have currently reached the limits of your account. Your forms are disabled now."
I upgraded this account to JotForm Premium Monthly on May 5.
Order ID: INT140506-8423-37500
Please check your records and advise what I should do next.
- JotForm Supportashwin_dAnswered on May 10, 2014 at 02:49 AM
Upon checking your payment details, I found that your have not mentioned your account username while making the subscription payment. That is the reason why your account was not upgraded automatically.
I have taken care of your account problem. Your account is now upgraded to premium monthly subscription.