What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form has red box that can't be removed

    Asked by Heckington on May 10, 2014 at 03:10 PM

    I have a red box that has appeared on my form that I can't remove.  I have tried to clone the form to see if that removes it, but its still there.

    Attached is the form. Please help

     

    Thank you

    Page URL:
    http://form.jotformpro.com/form/41265498261964?

    Screenshot
    attached
  • Profile Image
    JotForm Support

    Answered by jonathan on May 10, 2014 at 11:23 PM

    Hi,

    I checked your form https://www.jotform.com/41265498261964 and there is a TEXT(html) field above the field "Please tick this box to confirm that you agree..."  --

    you can delete that TEXT field to make that red box go away.

     

     

    Hope this help. Inform us if you are not still not able to do it.

    Thanks!