What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    your answers page never loads, just keeps flickering and reloading, what's up?

    Asked by workstra on May 11, 2014 at 05:30 AM

    e.g. http://www.jotform.com/answers/366725, http://www.jotform.com/answers/363204

    and JotForm www
  • Profile Image
    JotForm Support

    Answered by liyam on May 11, 2014 at 05:39 AM

    Hello workstra,

    The threads you've provided are private threads. Only the support staff and those users involved can view the threads.

    If you have further questions, please do let us know.

    Thanks.

  • Profile Image

    Answered by workstra on May 11, 2014 at 07:41 AM

    They're listed under the related forum questions as links on the left hand side of the screen when viewing your privacy statement.  If they're private why are they being displayed in a public area? 

    Can you prvoide me with answer to those two questions?

    Where is your Data Stored and what type of encryption do you use? Security issues: How secure is the connection between jotform and our website?

    Thanks

  • Profile Image
    JotForm Support

    Answered by jonathan on May 11, 2014 at 09:17 AM

    Hi,

    I suggest you post instead your questions about Data storage location and Security questions on a separate new thread.

    Use this link http://www.jotform.com/contact/

    Provide as much details as you can on your inquiry.

    We will answer them as soon as we can.

    Thanks!