What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a plan with advanced paypal integration?

    Asked by Ruth Simchi  on May 12, 2014 at 02:15 AM


    I'm looking for a form that will only be submitted to me once the payment is made through paypal.

    Do you have this option?


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    JotForm Support

    Answered by ashwin_d on May 12, 2014 at 04:08 AM

    Hello Ruth,

    To achieve your requirement, you integrate your form with PayPal or PayPal Pro.

    If your user submit the form they will be redirected to the PayPal page to make the payment. If they do not settle the payment or close the window, the submission will still be captured but it will not be listed in your "Submission list". It will be logged as an "Incomplete Payment" and it will only be displayed in your submission list when you manually mark them as complete. 

    That means if the payment is not completed and you do not mark the Incomplete payment as completed, the submission will not be visible to you and it is as good as not receiving the submission. Will that not be an acceptable solution to you.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!