Widget: Narrative field widget show blank when you download the submission as pdf or receive notification

  • Profile Image
    Asked on May 12, 2014 at 07:59 AM



    When i test the form the LOA narravtive part of the form is blank when i export the submission to PDF.

  • Profile Image
    Answered on May 12, 2014 at 10:32 AM


    Thank you for contacting us.

    I was able to replicate the issue even in the notification email it doesn't show any filled value. Let me submit.

    PDF download:

    Email message: 


    Let me forward this to our dev team so they can investigate further. This thread will be updated once this has been fix or a solution is available. We thank you for your patience.

  • Profile Image
    Answered on May 13, 2014 at 08:09 AM

    Bug has been fixed, from now on narrative fields' values will be passed properly. Sorry for inconvenience.

  • Profile Image
    Answered on June 11, 2014 at 06:47 PM

    I'm having the same problem - fields pass fine with default "Text Box" field, but with different field names, blank on confirmation e-mail