Our form says OVER QUOTA but is not. Urgent!

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    gooakcliff
    Asked on May 12, 2014 at 06:30 PM

    When people are completing our form, they are getting an over quota error message. We are not over quota. This is the 3rd time in 2 weeks we have been through this! 

    This makes us look incompetent to our customers. Our event is Sunday. I would bet we've lost 100 people from this repeated error. PLEASE make fixing this once and for all a priority!! 

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    Jeanette
    Answered on May 12, 2014 at 07:26 PM

    Sir, there is no need to open multiple threads, we have reset the counte to zero. And we have also forwarded the case to our second level