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  • Profile Image

    I've used a template to create a customised form for myself.

    Asked by talespin on May 13, 2014 at 06:33 AM

    However, when a form is filled and I get an alert by e-mail, I still get all the data from the template I've used and not the form I have created. This seems like a bug you need to fix.

    Page URL:
    http://form.jotform.me/form/41322056180443

    Screenshot
    template create all and
  • Profile Image
    JotForm Founder

    Answered by aytekin on May 13, 2014 at 09:49 AM

    So, the email is stuck with the old version of the form. What you need to do is to delete the email alert and re-create it. 

    Here is how you can delete it:

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder

     

    And then re-create it:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications