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    Notification E-mail Sender Name field not available in the drop-down list

    Asked by paulcochran on May 13, 2014 at 06:16 PM
    i am having the same issue. when i get to step four in the set up, the hidden field is not an option for me to choose as the sender's name

     

    I followed all steps in this tutorial: 

    http://www.jotform.com/help/258-How-to-receive-your-email-notifications-as-if-your-form-submitter-sent-them

     

    why will it not work?

    thank you for your help

    paul+

  • Profile Image
    JotForm Support

    Answered by jonathan on May 13, 2014 at 08:49 PM

    Hi Paul,

    I checked your form https://www.jotform.com/form/41135166856154 and was able to reproduce the same issue.

     

    It seems the Calculation widget is not available in the notification e-mail Sender Name drop-down list. 

    I am not sure if this is a bug, but I will need to test it a bit more. I will get back to this as soon as I can.

    Thanks.

     

     

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    JotForm Support

    Answered by jonathan on May 13, 2014 at 10:40 PM

    Hi Paul,

    I was able to established that this is a new bug. It used to work before, but not anymore.

    I will submit a bug ticket  to our higher team suppport so that they can take a look and possibly apply a fix as soon as they can.

    We will notify you via this thread for status updates when available.

    Thanks!

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    JotForm Support

    Answered by liyam on June 24, 2014 at 10:36 PM

    I apologize for this delayed update, paulcochran.

    The feature that you're looking for has been deprecated.  Any reason why you don't want to use the full name or any text field as the name, and the email field as email on your email notification settings instead?

    Thanks.