What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I now have a "Your request could not be completed" section and cannot get rid of it

    Asked by lggracey on May 13, 2014 at 06:37 PM

    How do I delete it?  It has come back 2 or 3 times.  Once I was able to delete.

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    JotForm Support

    Answered by ashwin_d on May 13, 2014 at 10:24 PM

    Hello lggracey,

    Upon checking your form "Donor Retention: Where Are You Currently?", I did not find the above text there in the form. Please check the screenshot below:

    Have you embedded this form in any web page? Please share the web page URL and we will take a look. 

    We will wait for your response.

    Thank you!