Why is the site not working like it normally does?

  • Profile Image
    Asked on May 14, 2014 at 11:21 AM

    When I click on My Forms, a list appears on the left side of the screen and I can't edit or create any new forms.I've tried it in both IE and Firefox and get the same results.

    Please help!



  • Profile Image
    Answered on May 14, 2014 at 01:32 PM

    Have you tried clearing browser's cache?

    Please do that, then open the forms with Chrome. So far, I see most of your forms disabled, but that shouldn't be an obstacle to edit the forms.

  • Profile Image
    Answered on May 14, 2014 at 01:49 PM

    We have alerted our developers about the problem, hopefully it will be fixed soon

  • Profile Image
    Answered on May 14, 2014 at 01:59 PM

    Hey Phyllis,

    Where are you from ? It must be related with our CDN (it seems CSS and images are not loaded on your end)

    I need to know where you're from, so I can alert our CDN provider about the problem,

    By the way, you can also use Jotform without CDN until problem is fixed.


    Kindest Regards,

    - Ertugrul.