What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can we track downloads or specific docs using your forms?

    Asked by Jeb on August 08, 2011 at 10:47 AM

    We are using your web form to give access to doc downloads but we want to be able to track which ones. Is there are way to do this with Jotform? 

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    JotForm Founder

    Answered by aytekin on August 08, 2011 at 12:08 PM

    You can use Conditions to reditect user to a particular option selected on a dropdown or radio button field.

    1. Create a dropdown field on your form that says "Select a Download"

    2. Click on "Setup & Embed" -> "Conditions" and add a "Change Thank You URL after submission" condition for each download field. So, if someone selects the ABC option, redirect user to domain.com/files/ABC.pdf page.

    When the user submits the form, the download will start automatically and you will be notified which file he/she downloaded.