What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form counter? after X amount of submissions.. display custom text

    Asked by n2s on May 15, 2014 at 07:11 PM

    im using the form as an RSVP list for our monthly events. capacity of the event is 100, and I want to make sure we display a pre-defined "Warning Message" forwarding guests to another form for "waitlist RSVP". Currently Im not utilized the  "Submission Limit" necause I can't customize the text to include a hyperlink. Instead Im using a hidden Counter and once that counder reaches "X" of submissions it should trigger a condition that displays hidden text in the form. very simple... BUT it's not working for some reason. Any help?

    Page URL:
    http://form.jotformpro.com/form/41304901168953?

    Submissions counter submission limit hidden message
  • Profile Image
    JotForm Support

    Answered by ashwin_d on May 16, 2014 at 02:49 AM

    Hello n2s,

    Yes your understanding is correct. Though you can add the custom message to be displayed if the submission limit is reached, you cannot display the desired hyperlink and layout. There is a possible work around to achieve your requirement. Here are the steps to you should take.

    1. Add a "Unique ID" widget in your form.

    2. Add a "Text" field in your form where you can customize the text and add the desired hyperlink. 

    3. Add a condition in your form to read the value of the "Unique ID" widget and check if it greater than the allowed submission limit. Then you can show the "Text" field with your hyperlink and then hide the other fields. Please check the screenshot below for a sample condition:

     

    Please check the following demo form which I have created for you:  http://www.jotformpro.com/form/41351076213949 Feel free to clone this form for a closer look. The following guide should help you in form cloning:  https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by n2s on May 17, 2014 at 02:05 AM

    Hi Ashwin -- for some reason it doesnt work. please see the conditions on my form: 

    FORM: http://form.jotformpro.com/form/41304901168953?
    LIVE FORM: http://tinyurl.com/q2gjb5j
  • Profile Image
    JotForm Support

    Answered by liyam on May 17, 2014 at 05:16 AM

    Hello n2s,

    What I'm seeing right now on your form is a password field, which based on your condition should appear if in case the counter exceeds 20.  If this is not what's appearing on your end, can you try clearing your browser's cache and check again?  If the problem still persists, provide us more details about the browser that you're using?

    Thanks.