What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Nothing is displayed when editing form or viewing submissions

    Asked by leejohnsuter on May 16, 2014 at 05:02 AM

    When viewing submissions and/or trying to edit my forms they are not displaying/loading.

    Following your advice I have deleted histroy/cache.

    JotForm is not working on any computers in our office.

    I can select the form but nothing is displayed when clicking edit and/or submissions,

    My Forms Submissions JotForm office cache
  • Profile Image
    JotForm Support

    Answered by Welvin on May 16, 2014 at 10:18 AM

    Hi,

    What is your current browser, its version and your OS? 

    Anyway you could edit/view submissions using another browser? Try it using Google Chrome or Mozilla Firefox.

    I have also cleared your forms cache. I hope that helps.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on May 16, 2014 at 10:20 AM

    Let me also add to please make sure to connect, view submissions and edit forms using our recommended domain for your current location which is: http://www.jotformeu.com/. You can also use www.jotformpro.com since you are a Premium User.

    I hope that helps.

    Thanks