Nothing is displayed when editing form or viewing submissions

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    leejohnsuter
    Asked on May 16, 2014 at 05:02 AM

    When viewing submissions and/or trying to edit my forms they are not displaying/loading.

    Following your advice I have deleted histroy/cache.

    JotForm is not working on any computers in our office.

    I can select the form but nothing is displayed when clicking edit and/or submissions,

  • Profile Image
    Welvin
    Answered on May 16, 2014 at 10:18 AM

    Hi,

    What is your current browser, its version and your OS? 

    Anyway you could edit/view submissions using another browser? Try it using Google Chrome or Mozilla Firefox.

    I have also cleared your forms cache. I hope that helps.

    Thanks

  • Profile Image
    Welvin
    Answered on May 16, 2014 at 10:20 AM

    Let me also add to please make sure to connect, view submissions and edit forms using our recommended domain for your current location which is: http://www.jotformeu.com/. You can also use www.jotformpro.com since you are a Premium User.

    I hope that helps.

    Thanks