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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why don't I receive submissions by email?

    Asked by stonemaster on May 16, 2014 at 01:31 PM


    I am no longer receive submissions by email as i used to previously...The submitter also don't get their copy of submissions to their email address even they fill up their email address in the entry form.

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    JotForm Support Manager

    Answered by Jeanette on May 16, 2014 at 04:20 PM

    Upon checking your form, this should be sending submissions to  st*******dli@yahoo.com

    However, I can see you set a conditional that is not necessary, because you have set the "Nama" field is required.


    Also, please make sure the Email field is set as required, so the submitter gets the autoresponder.

    On regards to the email notifier, please check the yahoo spam folder.

    Let us know if the issue persist.