What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Wrong variable (e.g. email address) hide the send button.

    Asked by Marc on August 09, 2011 at 02:01 AM
  • Profile Image

    Answered by brx250 on August 09, 2011 at 03:16 AM

    Hi Marc,

    Thank you for using JotForm.

    I can't seem to find the form that you are referring to as you have no forms in your account. In order for us to look into this deeper, we would need additional details such as the form's URL/id, the website where the form is embedded to, and the embedding method you've used. For the mean time, try increasing the height of the container of your form and see if it helps.

    Also, I've noticed you're using a guest account. You can upgrade to JotForm's Basic/Free account to prevent loss of data in case you've cleared your cache. It has a higher number of submissions and data space too, which makes it more convenient for you.

    Hope to hear from you soon.


     Albert  |  JotForm Support