What happens if I get more than 100 sign ups in a month?

  • Profile Image
    Asked on May 18, 2014 at 02:25 PM

    If I get more than 100 sign ups in a month, can I choose to upgrade my account and keep the exra sign ups? What happens if I happen to get more than 100 sign ups?

  • Profile Image
    Answered on May 18, 2014 at 05:12 PM

    Hi Durianwriter,

    If you get more than 100 submissions in a month, since you have a Free account, your account will be temporarily suspended until the first day of the following month. If you upgrade your account however, you may continue to receive submissions until the end of the month.

    Please let us know if you have any other questions.


  • Profile Image
    Answered on May 18, 2014 at 09:31 PM

    So there's no way to choose to upgrade if i happen to get over 100 submissions? I'll just lose the submissions?

  • Profile Image
    Answered on May 18, 2014 at 10:54 PM

    Hello Durianwriter,

    Yes you can upgrade your account is you get over 100 submissions.

    You can continue to use your free account. Please be noted that warning emails are sent whenever you reach close to your submission limits. You will get sufficient time to upgrade your account.

    It is not possible to keep the unused limits (extra sign ups) to utilize next month. The submission counters are reset on the first day of every month.

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!