What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    No way to edit my forms!

    Asked by johanc on May 19, 2014 at 05:23 AM

    Hi,

    the edit form button no longer works for any of my forms. The page keeps on loading and I finally get a blank page.

    I tried to:

    - clear my browser cache
    - clear my forms cache via the jotform settings menu
    - use another computer connected to another network

    Could you please help me to sort this out as I really have to add changes to my forms?

    Thanks and regards,
    Johan

    My Forms how to edit JotForm cache address bar
  • Profile Image
    JotForm Support

    Answered by Welvin on May 19, 2014 at 08:09 AM

    Hi Johan,

    I doubt that you are using another domain which is not the recommended for your location. We recommend: http://www.jotformeu.com/ for your region. Make sure that you are properly logged in, edit and create forms using this domain.

    I hope that helps. Let us know if you still see a blank page after clicking edit option.

    Thanks

  • Profile Image

    Answered by johanc on May 19, 2014 at 08:14 AM

    Hi Welvin,

    thanks a lot for your help, that works well now!

    Johan