No way to edit my forms!

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    johanc
    Asked on May 19, 2014 at 05:23 AM

    Hi,

    the edit form button no longer works for any of my forms. The page keeps on loading and I finally get a blank page.

    I tried to:

    - clear my browser cache
    - clear my forms cache via the jotform settings menu
    - use another computer connected to another network

    Could you please help me to sort this out as I really have to add changes to my forms?

    Thanks and regards,
    Johan

  • Profile Image
    Welvin
    Answered on May 19, 2014 at 08:09 AM

    Hi Johan,

    I doubt that you are using another domain which is not the recommended for your location. We recommend: http://www.jotformeu.com/ for your region. Make sure that you are properly logged in, edit and create forms using this domain.

    I hope that helps. Let us know if you still see a blank page after clicking edit option.

    Thanks

  • Profile Image
    johanc
    Answered on May 19, 2014 at 08:14 AM

    Hi Welvin,

    thanks a lot for your help, that works well now!

    Johan