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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Replacing the reply email address with my own.

    Asked by schwarzi on August 09, 2011 at 02:52 PM

    Hi,

     

    When I reply to an email, the reply is from NoReplJotform.  Can I use my own email address?  If so, how.  I would like the reply address to be:  email@satchmowarmblood.com

     

    Thanks,

     

    Ilona

    Page URL:
    http://satchmowarmblood.com

  • Profile Image
    JotForm Support

    Answered by NeilVicente on August 09, 2011 at 04:31 PM

    Hi,

    Please follow the instructions below:

    1.  Insert a hidden box in your form, name it to something like "My Email"

    2.  Set your e-mail as the default value for this field

    3.  Go to Setup & Embed > Email Alerts > Notification

    4.  Click Reply-To and Recipient Settings

    5.  Change Sender E-mail to "My Email"

    6.  Click Finish then save your form

     

    Hope this helps. Let us know if you have more questions. Thanks!


    Neil