What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not seem to get my form to auto save information.

    Asked by scsoforms on May 20, 2014 at 03:03 PM

    I can not seem to get my form to auto save information. Any help would be appreciated. I have done all the above multiple times. The link below is to the first form.


    This is a re-post of a comment on How to Save Forms and Continue Later

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    JotForm Support

    Answered by Mike_T on May 20, 2014 at 03:40 PM

    Thank you for contacting us.

    With the session based save and continue later method the data is being saved upon clicking the Next/Back button on a Page Break field. In other words, you will need to add the Page Breaks (you can add multiple) to your second form in order to fix the issue.

    Optional: Now we support the session link on both Custom URL and Thank You message, so with the Custom URL user can be automatically redirected from the form one to the primary form.

    If you need any further assistance on this, please let us know. We will be happy to help.