Reply-To Email Address is not correct

  • Profile Image
    gibsonhanks
    Asked on May 20, 2014 at 06:59 PM
    Also I made a form for a client and when anyone emails them they can not just hit the reply button because the email does not automatically go back to the sender.  How can we fix this?
  • Profile Image
    Cesar
    Answered on May 20, 2014 at 08:52 PM

    Please verify that the E-Mail Address you need the replies to go to is set on the Reply-To section of your AutoResponse E-Mail.

    https://shots.jotform.com/cesar/screens/ReplyToSet.png

    If the issue persists, provide us the Form in question to assist you further. Thank you.