What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    File Sizes

    Asked by richard_shaw on May 20, 2014 at 07:55 PM

    I am using your free service. I noticed on the form that the maximum size of a file that can be uploaded is 1024KB or about 1MB. If I purchase a premium plan...what is the largest file size that a customer could upload.

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    Answered by BryanPaulo on May 20, 2014 at 09:29 PM

    Thank you for contacting us.

    You can set the maximum file size upload to whatever limit you wish to set. The 1024 max size you saw is the default value. Please note that Free account has a limit of 100Mb of storage each month. Should you need a storage more than 100Mb, you can upgrade your account to get a higher storage limit.

    Please let us know if this answers your question.