My form disappeared and is not in the trash

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    jamieroshni
    Asked on May 21, 2014 at 05:49 AM

    Hi,

    A form that I was working on suddenly disappeared and i cannot retrieve it from Trash.

     

    Any ideas?

     

    This was the original Link - http://form.jotformpro.com/form/41394023058955

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    SuperNetwork
    Answered on May 21, 2014 at 06:30 AM
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    SuperNetwork
    Answered on May 21, 2014 at 06:51 AM
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    patrickey
    Answered on May 21, 2014 at 06:53 AM

    Same thing happened to me!  What's up JotForm????  This is urgent.
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    chartier
    Answered on May 21, 2014 at 07:04 AM

    Same here, just lost two days of work and all my forms. Need a response from the Jotform team asap
    .
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    TitusN
    Answered on May 21, 2014 at 09:05 AM

    Hello,

    @ jamieroshni

    Our developers are aware of the issue and are currently working on resolving the situation.

    I have forwarded your support request as a ticket, so we will update you upon any developments.

    Thank you for your patience.

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    jamescanter
    Answered on May 21, 2014 at 09:08 AM

    Same problem here, form is still online but cannot be accessed from JotForm account. Hope you get this resolved shortly!

    Form here; http://form.jotformpro.com/form/41394622697969

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    TitusN
    Answered on May 21, 2014 at 09:13 AM

    @Supernetwork - we apologize for the delay in responding to your other threads. Our developers are currently responding to your threads -kindly respond when you recieve a notification.

    ***

    @ patrickey, chartier,  jamescante - I have opened new threads for you so that we can manage your request and confirm when the issue is resolved. 

    You will recieve notifications shortly - please respond with the form/s which are showing this behavior. 

    Thank you all for your patience.

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    eee
    Answered on May 21, 2014 at 10:34 AM

    Problems have been fixed,

    Thank you for your patience,

    Kindest Regards,

    - Ertugrul.