Hello, forms didn`t go through!

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    Asked on May 21, 2014 at 07:34 AM


    I don`t have had any problems with JotForm so far but now looks like all orders from yesterday didn`t go through. Got all the payments but no forms submitted!




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    Answered on May 21, 2014 at 09:38 AM

    Hello Rait,

    Our developers are now aware of this issue and are currently working on a fix. We'll inform you as soon as we have updates.

    Thanks for your patience and we apologize for your inconvenience.

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    Answered on May 21, 2014 at 01:54 PM

    We received the information that this situation is solved now. This situation  was caused by a problem with data replication. I checked your account and could see submissions after 19th May. Can you please confirm that the situation is solved?

    Thank you so much for your patience. 

    Please get back to us if further support is needed.

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    Answered on May 21, 2014 at 03:19 PM

    Fixed, thanks!