Entire JotForm account reverted to prior date.

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    adam@wolfepack.org
    Asked on May 21, 2014 at 09:07 AM

    My entire JotForm account has reverted to a previous point in time. Therefore I have lost all of the changes I've made in the last 2 days. Is there any hope of getting this back?

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    ashwin_d
    Answered on May 21, 2014 at 11:01 AM

    Hello adam@wolfepack.org,

    I'm sorry for the trouble caused to you.

    Our developers are already aware of this issue and they are looking into it. Since they are still working on this issue, I would suggest you that you do not load in form in editor. If the form last state is restored then it will be overwritten by form editor as we have auto save feature.

    I am creating a ticket for you. We will get back to you as soon as we have any update from them.

    Thank you!

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    aytekin
    Answered on May 21, 2014 at 01:52 PM

    We had a data replication problem but it is fixed now. Thank you for your patience.