What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Entire JotForm account reverted to prior date.

    Asked by adam@wolfepack.org on May 21, 2014 at 09:07 AM

    My entire JotForm account has reverted to a previous point in time. Therefore I have lost all of the changes I've made in the last 2 days. Is there any hope of getting this back?

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    JotForm Support

    Answered by ashwin_d on May 21, 2014 at 11:01 AM

    Hello adam@wolfepack.org,

    I'm sorry for the trouble caused to you.

    Our developers are already aware of this issue and they are looking into it. Since they are still working on this issue, I would suggest you that you do not load in form in editor. If the form last state is restored then it will be overwritten by form editor as we have auto save feature.

    I am creating a ticket for you. We will get back to you as soon as we have any update from them.

    Thank you!

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 01:52 PM

    We had a data replication problem but it is fixed now. Thank you for your patience.