What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms and submissions are missing - and they are not in the trash

    Asked by patrickey on May 21, 2014 at 09:12 AM
    Same thing happened to me!  What's up JotForm????  This is urgent.
    missing submissions missing forms
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    JotForm Support

    Answered by TitusN on May 21, 2014 at 09:17 AM

    Hello,

    We sincerely apologize for this.

    Kindly respond with the form that is currently showing this behavior.

    I have escalated your request to our developers who will also need the form title/URL so that they can respond definitively.

    Thank you for your patience.

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 01:53 PM

    We had a data replication problem but it is now fixed. Thank you for your patience.