What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does the link and password to view submissions no longer work?

    Asked by mmeboucher on May 21, 2014 at 09:26 AM

    I provided a link and password for my submissions to my colleagues.  It worked yesterday but no longer works today.  Now it is requiring them to login. 

    Submissions and view submissions
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    Answered by EliezerN on May 21, 2014 at 11:29 AM

    We are sorry for the inconveniences this may have caused you.

    We are currently having some glitches related to the submissions missing in the forms, so probably that must have affected the functioning of the Submissions being shared.

    This is issue is already being treated by our dev team and they will update you via this thread once the issue is resolved.

    Thank you very much for your understanding and patience.

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 01:56 PM

    We had a data replication problem but it is now fixed. Please try it now and it should work. Thank you for your patience.