submissions missing

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    Asked on May 21, 2014 at 09:41 AM

    I have received email notifications from 3 form submissions, but they are not on the submissions page, and I cannot bring up pdfs of the completed forms.

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    Answered on May 21, 2014 at 11:35 AM

    Very sorry about this inconvenience, there is a temporary glitch that is preventing you to see the submissions at the submissions page. Our engineers are already working on this and the problem will be fixed soon. You will be informed via this thread when the problem gets fixed.

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    Answered on May 21, 2014 at 01:57 PM

    We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.

    Thank you for your patience.