Yesterday I had a submission and this morning I don't see it. Please advise how to recover.

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    cwturn01
    Asked on May 21, 2014 at 09:53 AM
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    EliezerN
    Answered on May 21, 2014 at 11:58 AM

    We are truly sorry about this inconvenience.

    According to our records the last form you checked/edited was this one: http://www.jotform.com/form/41064838104955

    So, I think that is the form you are talking about.

    We are having a temporary glitch in our system, fortunatly our technical team is aware of it and is working to fix it. So, rest assured that everything will be back to normal soon. 

    Once it is resolved your submissions will be back and you will be updated via this thread.

    Thank you for your understanding and patience.

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    aytekin
    Answered on May 21, 2014 at 02:00 PM

    We had a data replication problem but it is now fixed. Please try checking your submissions now and you should see them on Submissions page.

     

    Thank you for your patience.