What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submissions have gone missing

    Asked by fentonm on May 21, 2014 at 11:34 AM

    on my invoice payables form submissions have gone missing, whats going on?

  • Profile Image
    JotForm Support

    Answered by Welvin on May 21, 2014 at 02:43 PM


    We have an issue with database replication, but that was fixed just a few minutes ago. I checked the form and the submissions are there, the current count at 1032. Please kindly check and confirm if the issue was resolved to your end.