What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am receiving emails for submissions that do not include the answer.

    Asked by valarcon on May 21, 2014 at 12:25 PM

    I am receiving emails for submissions that do not include the answer. Very frustrating as this is a time sensitive project. Please advise asap. I may have exceeded the quota as it worked yesterday. However, unlike yesterday, I don't believe recipients are aware that information did not come through.

    This is a re-post of a comment on How to View Form Submissions

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    JotForm Founder

    Answered by aytekin on May 21, 2014 at 01:23 PM

    Do you mean the emails come with no answers on them? It could be a problem with the email. Can you check the data on JotForm site?  

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    Answered by Mona68 on May 31, 2015 at 02:07 PM
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    JotForm Support

    Answered by Charlie on June 01, 2015 at 12:29 AM


    It seems like you already have an opened thread for your question here: http://www.jotform.com/answers/579346. Please refer to that link, we will address it shortly.

    Thank you.