I am receiving emails for submissions that do not include the answer.

  • Profile Image
    valarcon
    Asked on May 21, 2014 at 12:25 PM

    I am receiving emails for submissions that do not include the answer. Very frustrating as this is a time sensitive project. Please advise asap. I may have exceeded the quota as it worked yesterday. However, unlike yesterday, I don't believe recipients are aware that information did not come through.



    This is a re-post of a comment on How to View Form Submissions

  • Profile Image
    aytekin
    Answered on May 21, 2014 at 01:23 PM

    Do you mean the emails come with no answers on them? It could be a problem with the email. Can you check the data on JotForm site?  

  • Profile Image
    Mona68
    Answered on May 31, 2015 at 02:07 PM
  • Profile Image
    Charlie
    Answered on June 01, 2015 at 12:29 AM

    @Mona68

    It seems like you already have an opened thread for your question here: http://www.jotform.com/answers/579346. Please refer to that link, we will address it shortly.

    Thank you.