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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Form is missing in Google Chrome

    Asked by ResoundingVoice on May 21, 2014 at 12:57 PM

    I have a form that shows up in IE & Firefox, but nothing shows up when I use Chrome.  What do I need to do to fix this?

    Page URL:
    resoundingvoice.com/contact-us

    https secure form form not visible
  • Profile Image
    JotForm Support

    Answered by KadeJM on May 21, 2014 at 02:33 PM

    I checked your form in google chrome which I am using right now and I am able to see your form. I believe that you may have had a related problem due to a form and submission issue we had earlier. However, we have since resolved the issue.

    Can you please check this again on your end and let us know if it is still a problem?

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    JotForm Support

    Answered by KadeJM on May 21, 2014 at 02:34 PM

    Here's a screenshot where I was able to see your form in google chrome: 

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    Answered by ResoundingVoice on May 21, 2014 at 03:01 PM
    I’ve attached 2 screen shots. It still isn’t showing up in Chrome, however it is there in Firefox.

    Thanks for your help fixing this,

    Joshua Erber
    Resounding Voice
    800-509-2012
    info@resoundingvoice.com

    ...
  • Profile Image
    JotForm Founder

    Answered by aytekin on May 21, 2014 at 03:33 PM

    Can you upload the screenshots using this form and then let us know the URLs provided?

    https://www.jotform.com/help/image_upload.php?naked=true

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    Answered by ResoundingVoice on May 21, 2014 at 03:41 PM
    ##- Please type your reply above this line -##
    Request received: Re: My Form is missing in Google Chrome
    Your request (6) has been received and is being reviewed by our support staff.
    To add additional comments, reply to this email.

    ----------------------------------------------
    Jotformforum 380800, May 21 13:33
    A new response has been received:
    Answered by aytekin
    Can you upload the screenshots using this form and then let us know the URLs provided?
    https://www.jotform.com/help/image_upload.php?naked=true
    View this thread on JotForm Support Forum (https://www.jotform.com/answers/380800-My-Form-is-missing-in-Google-Chrome) Unsubscribe (https://www.jotform.com/answers/380800-My-Form-is-missing-in-Google-Chrome?k=9377baca34e60ab842c55447dd4b76ad&unsubscribe=)
    --------------------------------
    This email is a service from Resounding Voice.
    [32QN-57MH]
    ...
  • Profile Image

    Answered by ResoundingVoice on May 21, 2014 at 03:41 PM
    Firefox:
    https://cms.jotform.com/uploads/image_upload/image_upload/ResoundingVoice/26669_Screenshot 2014-05-21 12.54.47.png

    Chrome:
    https://cms.jotform.com/uploads/image_upload/image_upload/ResoundingVoice/26670_Screenshot 2014-05-21 12.53.13.png

    Joshua Erber
    Resounding Voice
    800-509-2012
    info@resoundingvoice.com

    ...
  • Profile Image
    JotForm Support

    Answered by EltonCris on May 21, 2014 at 04:05 PM

    @ResoundingVoice 

    I see you're using secure protocol (https) with your site. This is the reason why chrome is preventing non-secured content to be displayed on the page. However, if you use non-https, http://resoundingvoice.com/contact-us you will be able to view the form.

    If you prefer using https, please re-embed your form using secure embed code.

    Or you can use the following and replace the existing form embed code on your page.

    <script type="text/javascript" src="https://secure.jotform.us/jsform/21764566311150"></script>

    Hope this helps. Let us know if you have more questions. Thanks!

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    Answered by ResoundingVoice on May 21, 2014 at 04:11 PM
    ##- Please type your reply above this line -##
    Request received: Re: My Form is missing in Google Chrome
    Your request (8) has been received and is being reviewed by our support staff.
    To add additional comments, reply to this email.

    ----------------------------------------------
    Jotformforum 380800, May 21 14:06
    A new response has been received:
    Answered by EltonCris
    @ResoundingVoice
    I see you're using secure protocol (https) with your site. This is the reason why chrome is preventing non-secured content to be displayed on the page. However, if you use non-https, http://resoundingvoice.com/contact-us you will be able to view the form.
    If you prefer using https, please re-embed your form using secure embed code.
    Or you can use the following and replace the existing form embed code on your page.

    Hope this helps. Let us know if you have more questions. Thanks!
    View this thread on JotForm Support Forum (http://www.jotform.com/answers/380800-My-Form-is-missing-in-Google-Chrome) Unsubscribe (http://www.jotform.com/answers/380800-My-Form-is-missing-in-Google-Chrome?k=9377baca34e60ab842c55447dd4b76ad&unsubscribe=)
    --------------------------------
    This email is a service from Resounding Voice.
    [Z8JC-0Q20]
    ...
  • Profile Image
    JotForm Support

    Answered by TitusN on May 21, 2014 at 04:20 PM

    Your last response was not clear.

    Kindly confirm whether you were able to have the form display in Chrome on your website.

    Your website looks OK from our end when viewed with Chrome - I checked the page source code and it looks like you updated the embed code as adviced: 

    Please let us know how we can assist further.

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    Answered by ResoundingVoice on May 21, 2014 at 04:51 PM
    That fixed it.

    Thanks!

    Joshua Erber
    Resounding Voice
    800-509-2012
    info@resoundingvoice.com

    ...
  • Profile Image
    JotForm Support

    Answered by abajan on May 21, 2014 at 05:30 PM

    On behalf of my colleague, you're quite welcome.


    Cheers