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TrainingExperienceAsked on May 21, 2014 at 1:50 PM
I installed in my facebook page
The form works when i'm logged but when other users want to use if asking about the registration in jotform.
Thanks
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TitusNReplied on May 21, 2014 at 3:33 PM
Hello,
That is odd -
I tested the form on your facebook page using three different browsers - not logged in to either Jotform or Facebook - the result was the same:
I'm not sure what caused the behavior shown on your screenshot - but it seems you are in the page admin account which requires you to log in to Jotform to edit your form.
Please log out of both Facebook and Jotform and test the form - prefarably on another browser - is the form loading on your end?
Please let us know.
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TrainingExperienceReplied on May 22, 2014 at 5:02 AM
Hello,
Yesterday night I tried and it was working correctly but now is not working again. :(
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TitusNReplied on May 22, 2014 at 5:07 AM
Hello,
I see the error as well -
I'll run some tests and respond back -
Just to confirm - is this the app you used? - http://apps.jotform.com/app/add_form_to_your_facebook_fan_page
Thank you for your patience.
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TrainingExperienceReplied on May 22, 2014 at 5:18 AM
I did directly from the site of jotform
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TitusNReplied on May 22, 2014 at 5:21 AM
Thank you for the confirmation.
Will respond with an update after a few tests.
Thank you for your patience.
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TitusNReplied on May 23, 2014 at 4:13 AM
Hello,
Sorry for taking too long to respond.
I was testing one of our apps that would have made this easier - In the meantime,
Please try adding your form to your Facebook page using this guide
If that was the guide you used - kindly confirm back.
Thank you for your patience.