Form was missing and now drag and drop will not work

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    Asked on May 21, 2014 at 03:14 PM
    I can't drag and drop anymore when creating a form.
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    Answered on May 21, 2014 at 03:43 PM


    I cannot replicate this problem on my end. Are you having this problem when creating a new form or modifying an existing one? Can you give me information on the browser which you are using? Also if you have not done so already please try clearing your browser cache to see if that fixes the problem.



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    Answered on May 21, 2014 at 03:45 PM

    I'm using Google Chrome. It happens when I modify and create new. I will try clearing my cache to see if that works.

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    Answered on May 21, 2014 at 04:10 PM


    Thanks for your reply.

    I'be been using Chrome and like my colleague, I am not able to reproduce the problem. Perhaps clearing your browser's cache might help. Furthermore, please ensure that the browser javascript is enabled to avoid issues in the form builder.

    We'll look forward to your updates.