- unitednorthern1Asked on May 21, 2014 at 04:36 PM
hey there, I realize I'm rather late to the party as far as this thread is concerned - but could either of you guys shed some light as to why I'm getting this error message when I click submit?
Form ID did not match. Form ID: Form Name: 41385030357147
the link to the page is
thanks in advance!
- JotForm SupportjonathanAnswered on May 21, 2014 at 05:21 PM
I was able to see the error when I checked the form in your website http://www.unitednorthern.com/charlesdisanto/index.html
same result also even when using the form's direct URL http://www.jotform.us/form/41385030357147
I found the caused of error to be that of the code you had embedded into the form's Thank You page
Please fix the Thank You page by removing the custom code you had embedded and the form submission should work properly again
You can also share to us the iframe code you were trying to embed to the Thank You page. And we will check how to do it properly for it to work.
You can paste the code here http://pastie.org/ so that we can copy it.
Inform us if issue persist.
- unitednorthern1Answered on May 22, 2014 at 09:02 AM
awesome! thanks, you're the best
- unitednorthern1Answered on May 22, 2014 at 09:03 AM
thanks! It doesnt give the error anymore, but it doesn't display the page I sent it to either.... (I replaced the "http://news.com" with my page - is that correct?
- JotForm SupportabajanAnswered on May 22, 2014 at 11:46 AM
Please go to http://pastie.org/ (or some other code sharing service) and enter the code there that you wish to appear in the form builder's HTML editor's work area. Save the Pastie paste as plain text (the default) and then share its URL here, so that we can examine it to see how best it can be edited to work.
- unitednorthern1Answered on May 22, 2014 at 12:28 PM
thanks here's the page I'd like to display (for now)
- JotForm SupportWelvinAnswered on May 22, 2014 at 03:05 PM
Unfortunately, iFrame codes will be strip out in the custom thank you area. We've made it this way to avoid security issues.
Why not just type directly the thank you message into the settings? Are you after of the background color? You can change it from there.
- unitednorthern1Answered on May 22, 2014 at 03:17 PM
thanks, because ideally I'd like it to go to another jotform that'd gather even more info.... would linking to another jotform be ok seeing how it's still "in the family"? :)
- JotForm SupportEltonCrisAnswered on May 22, 2014 at 04:26 PM
Or perhaps what you want is a custom thank you URL? You can set custom URL as your thank you page.
Since the main issue here has already been solved, I'd suggest creating a separate thread for your other questions and provide more details so we can assist you further.
Thanks for your understanding.