What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not loading

    Asked by sosdigitalcolombia on May 21, 2014 at 09:08 PM

    Good day. My problem is that none of the forms created are loading pages created. JotForm is problem? problem is in my account? thanks

    Page URL:

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    Answered by Cesar on May 21, 2014 at 11:49 PM

    After checking your account status I have found the reason why your forms arecurrently not loading. It appears the your account is on Free Status and has reached the 15 SSL Submission limit. To continue enjoying the JotForm service and enabling your forms back up. Kindly join one of our subscription services.

    If you do remain on the Free account you will need to wait until the 1st of the coming month for the submission limit to be reset thus allowing you to load your forms again.

    Do let us know if you need further assistance. Thank you.

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    Answered by sosdigitalcolombia on May 22, 2014 at 07:24 AM

    Ok. Thanks

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    JotForm Founder

    Answered by aytekin on May 22, 2014 at 10:44 AM

    I think you weren't aware of the SSL limit. I have reset your SSL counts and re-acticated your account so that your service don't get affected by this. Just make sure you are using the non-secure version of the form and you should be fine.