Forms not loading

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    sosdigitalcolombia
    Asked on May 21, 2014 at 09:08 PM

    Good day. My problem is that none of the forms created are loading pages created. JotForm is problem? problem is in my account? thanks

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    Cesar
    Answered on May 21, 2014 at 11:49 PM

    After checking your account status I have found the reason why your forms arecurrently not loading. It appears the your account is on Free Status and has reached the 15 SSL Submission limit. To continue enjoying the JotForm service and enabling your forms back up. Kindly join one of our subscription services.

    If you do remain on the Free account you will need to wait until the 1st of the coming month for the submission limit to be reset thus allowing you to load your forms again.

    Do let us know if you need further assistance. Thank you.

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    sosdigitalcolombia
    Answered on May 22, 2014 at 07:24 AM

    Ok. Thanks

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    aytekin
    Answered on May 22, 2014 at 10:44 AM

    I think you weren't aware of the SSL limit. I have reset your SSL counts and re-acticated your account so that your service don't get affected by this. Just make sure you are using the non-secure version of the form and you should be fine.