- childrensministryAsked on May 22, 2014 at 06:29 AM
Hello: I asked people to go online to register for my program. But I also gave them Paper registration option. About 10 registered using paper registration forms. I entered those 10 registrations into the website so the information could all be on jotform, and I received email notification that these registrations had gone through, but when I look at the Summary of the Forms on jotform.com, I do not see those 10 forms.
Not sure what happened to them.
Thanks for your attention to this matter.
- JotForm SupportTitusNAnswered on May 22, 2014 at 06:32 AM
We sincerely apologize for this.
I have notified our developers in an escalated ticket - and we shall let you know as soon as they deliberate.
Thank you for your patience.
- childrensministryAnswered on May 22, 2014 at 06:57 AM
Thanks for your quick work. It looks like the list has now been updated and I am able to see my 10 forms on the summary list now.
- JotForm SupportTitusNAnswered on May 22, 2014 at 07:01 AM
Thanks for the confirmation Grace.
We apologize for the inconvinience this caused you - let us know how we can assist further.