What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My account has been disabled

    Asked by hhsales on May 22, 2014 at 10:26 AM


    I think I just went through this and it was an error that the forms were disabled.  I can't get into any part of my account now to see it to see if we want to upgrade...I don't know how many forms we actually use now.  This will determine if we do upgrade but it won't happen if I can't see what's in there.



    Kristie Poehler

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    JotForm Support Manager

    Answered by Jeanette on May 22, 2014 at 01:42 PM

    Checking further in your account, I can see only two forsm. But there is a posibility you have created more forms using a free or guest account, rather than your paid account.

    Can you refer to the form links so we can search further?