What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Some Submissions not showing

    Asked by ManikinAgency on May 22, 2014 at 10:43 AM

    The form says we have 17 submissions but the 4 newest ones are not showing.

     

    http://www.jotformpro.com/form/41404837372959

     

    Page URL:
    http://www.jotformpro.com/form/41404837372959

    Submissions www
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    JotForm Support

    Answered by TitusN on May 22, 2014 at 02:09 PM

    Hello,

    We apologize for that.

    I notice that now the form has 20 submissions - kindly check and confirm whether the missing submissions are now there.

    I have asked our developers to take a look and advice.

    You shall be updated on this thread upon any development on the issue.

    Thank you for your patience.

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    Answered by ManikinAgency on May 22, 2014 at 02:13 PM

    Still only 14 of the 20 are showing.  I have the same issue with other forms too.  

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    JotForm Support

    Answered by TitusN on May 22, 2014 at 02:14 PM

    Thanks for the update -

    Our developers will take a look and advice.

    Which other forms have the same issue? Kindly check and let us know.

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    Answered by ManikinAgency on May 22, 2014 at 02:17 PM
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    JotForm Support

    Answered by TitusN on May 22, 2014 at 02:18 PM

    Thank you for the details,

    Our developers will take a look.

    We shall advice on this thread opon resolving the issue.

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    Chief Technology Officer

    Answered by eee on May 22, 2014 at 02:27 PM

    Hey,

    You do not have any missing submissions but your submission count has a problem,

    We're fixing it right now,

    Thank you for your understanding,

    Kindest Regards,

    - Ertugrul.

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    Answered by ManikinAgency on May 22, 2014 at 03:12 PM

    Looks good.  Thank you Ertugrul and developers.