What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    updated account with wrong up grade I want economy not premium

    Asked by TotaraSprings on May 22, 2014 at 10:09 PM

    how can I get my payment to go to an economy account and not a premium one. it is now showing premium on my account info

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    JotForm Support Manager

    Answered by Jeanette on May 22, 2014 at 11:34 PM

    We can upgrade from Premium to Economy Bi-yearly Plan ($349.50) so the system has made a pro-rated refund for the previous payment.