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    brigikovacs
    Asked on May 23, 2014 at 10:18 AM

    I just upgraded our free account to monthly free premium. (INT140523-3350-17466)  However, it is still showing up as free account and telling us we are out of submissions. How long does it take to upgrade? Thank you!

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    Jeanette
    Answered on May 23, 2014 at 12:26 PM

    The upgrade was not automatic as you seemed to upgrade without being logged into your account. But I've fixed the problem.

    Thank you for choosing JotForm. Cheers!

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    brigikovacs
    Answered on May 23, 2014 at 01:04 PM

    Thank you very much!