What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    multiple payment form makes difficulties with colleting all submission data

    Asked by HaraAwareness on May 26, 2014 at 12:45 PM

    I created a form with multiple payment options using the iframe Embed widget as shown in your tutorial. Everything worked just fine. The problem is now, that when people click submit on the embedded iframe form the data from the original form (Name, Adress, etc.) is not being collected.

    Can you please help me?

    Thanks a lot!

    This is my form:
    http://www.jotformeu.com/form/41025996043353

    Page URL:
    http://www.jotformeu.com/form/41025996043353

    payment form multiple payment submission data all
  • Profile Image

    Answered by jedcadorna on May 26, 2014 at 01:21 PM

    Hello,

    It will not be collected because the data that was sent was the data inside the iframe. Here's an example.

    1. Original form with 3 payment options, 1st payment is Paypal, 2nd payment is Überweisung, 3rd payment is Lastschrift.
    2. When you chose Überweisung only the data inside the that form will be sent because it is only passing the data that was inside that iframe or form id. Same thing goes if you choose Lastschrift option.

    To correct this you either put the fields inside PaypalÜberweisung and Lastschrift form so your original form will only include radio select button that has 3 payment options.

  • Profile Image

    Answered by Moritz  on May 26, 2014 at 02:32 PM

    Thank you for your quick answer!