- Nat GelbAsked on May 27, 2014 at 10:36 AM
I have a recurring problem that keeps happening. The bottom of my form, where the submit button is, keeps disappearing. This happens every few days, and the solution I have been using is to go into my wordpress admin for that page and re-copy and paste the jotform wordpress code into the admin panel. When I do this and update the page the button appears again. BUT, then a few days later the same problem will happen and I will have to do the same solution again.
Can someone PLEASE help me figure out why this keeps happening?
- JotForm UI DeveloperomerAnswered on May 27, 2014 at 10:57 AM
Hi Nat Gelb,
Can you please try re-embedding the form using its iframe embed code instead.
You can use this guide: Getting the Form iFrame Code
Make sure to removed first the current existing embedded form before you re-embed using iframe code.
If you have any further assistance, please let us know.
- natgelbAnswered on May 27, 2014 at 11:30 AM
Ok I did that and it appears to be working now. However, it would also work fine before when I would re-embed the wordpress code. Then the problem would reappear.
I will keep an eye on it to see if the problem re-appears in a few days.
- JotForm SupportEltonCrisAnswered on May 27, 2014 at 12:24 PM
There's pretty much nothing can break the iframe code so it should work normally as it should.
However, if you come across any issues, feel free to let us know.