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    When submitting form just says 'Please wait...' and nothing happens

    Asked by creativeservicesCRF on May 27, 2014 at 11:07 AM

    Hello,

    I've embedded a form on this page. It was working fine until put the last section into a jQuery popup now I just get 'Please wait...' when I try to submit.

    I think it's probably a conflict in the scripts but my browser isn't showing any errors and I'm not sure how to fix it.

    Any ideas?

    You can see the form here:

    http://digital-thisis.co.uk/bristol/worldcupgame/

    Page URL:
    http://digital-thisis.co.uk/bristol/worldcupgame/

    Screenshot
    please wait and scripts section hello
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    JotForm Support

    Answered by EltonCris on May 27, 2014 at 12:19 PM

    Hi,

    Were you able to submit the pop-up form on the first place? Does the form submits without the pop-up script? Perhaps this is the one causing problem with the form.

    You're right, maybe it was due to script conflict since you're using jQuery. Check this article, this might be able able to help. http://learn.jquery.com/using-jquery-core/avoid-conflicts-other-libraries/

    There is a high probability that the form prototype script would conflict with the jQuery script on your page. Using noConflict method as seen on the above article might help resolve the problem.

    Let us know if you need further assistance.

    Thanks!