What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    some emails never reached us.

    Asked by Werner  on May 27, 2014 at 01:39 PM


    some enquiries that was submitted to the form wasnt emailed the last week.

    The enquiries are in the form but have not been emailed to the mailboxes.

    date this started was 22nd May.

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    JotForm Support Manager

    Answered by Jeanette on May 27, 2014 at 02:35 PM

    We had some data replication issue that day.  You can export the missing submissions in Excel.  so you can keep a record of it in your computer or server.