What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We have upgraded and you have disabled our account! Please fix ASAP!

    Asked by fyastudio on May 28, 2014 at 10:49 AM
    Email 1 of 2
    Kristina Rodolico
    10:15 AM (1 minute ago)
    to me
    ---------- Forwarded message ----------
    From: "JotForm Support" <mailer@fastspring.com>
    Date: May 25, 2014 9:55 PM
    Subject: Your account has been upgraded to JotForm Premium Yearly
    To: "Kris Rodolico" <krodolico@gmail.com>

    Congratulations! Your JotForm account has been upgraded to JotForm Premium Yearly:

    If you have any questions, please feel free to contact us.https://www.jotform.com/contact/

    Thank you for choosing JotForm,

    JotForm Team
    Email 2
    Dear KrisRodolico, 

    You have currently reached the limits of your account. Your forms are disabled now. 

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:

    Thanks for using JotForm, 

    JotForm Team
  • Profile Image
    JotForm Support

    Answered by Welvin on May 28, 2014 at 12:01 PM


    Please check your first thread regarding the same matter: http://www.jotform.com/answers/384102. Please update that thread instead of this.